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Printer driver problem caused Word to crash

October 25, 2009

There are innumerable reasons why Word may crash.  In my case Word crashed because of a printer driver problem.

Apparently when Word first opens a document, it queries the printer driver settings for your default printer.  In my case something conflicted between the settings within some documents and my default printer driver settings.  Tested in both Word 2003 and Word 2007, Word would simply crash a few seconds after opening the document.

Deleting the default printer from the Printer applet in the Windows Control Panel and re-adding the printer solved the problem.

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Categories: System Admin, Windows
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